Verifying Your spincity888 Account
Account verification is how we make sure your balance stays yours. We ask for a copy of your Malaysian identity card — the front and back of your MyKad — along with a screenshot or photo of the e-wallet or bank account you use to transact. This is a one-time step; once your identity is confirmed, you won't be asked again unless
your account details change. Verification also means that if you ever contact our support team in Klang or anywhere else in Malaysia, we can confirm your identity quickly and resolve account matters without long back-and-forth. Think of it as locking the door on anyone who isn't you.
- Prepare your MyKad — Take a clear photo of the front and back of your Malaysian identity card. Make sure all four corners are visible and the text is readable.
- Upload your payment proof — Attach a screenshot of the Touch 'n Go eWallet, Boost, GrabPay or bank account you registered — showing your name and account number.
- Submit through the verification page — Go to the account verification section in your profile, upload both documents, and submit. Our team reviews submissions in the order received.
- Receive confirmation — We notify you once your account is verified. After that, withdrawals process without additional identity checks each time.